Shipping & Freight Policy

American General Tool Group (AGTG) uses the following shipping carriers; UPS Ground, UPS Air, UPS Freight & USPS (Postal Service) for all its shipping. It also offers customers to use their own UPS account number for shipping their orders without any surcharge or handling fee. Free shipping on orders over $1250 and TIERED freight / shipping allowance for orders below $1250 basedon order value (shown below) when you use AGTG - shipping. Orders are shipped F.O.B. Vista, CA with freight / shipping costs paid by AGTG and charged to the customer by including it in the sales invoice. Freight / shipping allowance: cannot be used as cash in lieu of will-call or other shipping and delivery arrangements. Net dollar order total value excludes shipping charges. Does not apply to special orders, drop shipping, OEM parts, orders with heavily discounted pricing and, any other product shipment deemed“overweight” by AGTG. In order to limit the Qty/Wt of oil within an order, the max shipping allowance onthose orders is limited to a maximum of 10% of the order value. Additional freight / shipping charges are part of the shipping cost and may include but, are notlimited to: heavy or bulk items, oil, electrical cords, hoses, residential, out of area or, fuel surcharge. Freight / shipping allowance on backorders: Backorder(s) do not qualify for prepaid freight regardless of how big or small the original order was. Other terms and conditions may apply: This includes without limitation expedited delivery, air freight, freight collect, special shipping requests, export orders, hazardous materials, customer’s carrier or other specialhandling charges by the carrier of record. Customer of record is responsible to pay all shipping charges. Special shipping requests must beaddressed withAGTG management, approved and placed in writing for any special arrangements. AGTG reserves the right to review and make changes to freight / shipping policy without notice.

Shipping / Freight & Free Delivery Policyfor Southern California Customers (SCC) Only

Orders are shipped F.O.B. Vista, CA with freight / shipping costs paid by AGTG and charged to thecustomer by including it in the sales invoice. American General Tool Group (AGTG) uses the following shipping carriers; UPS Ground, UPS Air, UPS Freight, USPS (Postal Service) & AGTG delivery service for all its shipping. It also offers customers to use their own UPS account number for shipping their orders without any surcharge or handling fee. AGTG offers SCC free delivery on orders over $350. AGTG at its discretion can use any of the shipping methods including AGTG Delivery Service to deliver the order to its SCC within 2 to 5 business days. Free shipping only applies to the original order and does not apply to any backorders generated by theoriginal order. SCC should request AGTG delivery service with their Account Manager forapproval prior to placing an order. Southern California Customers (SCC) Delivery Area includes customers from metropolis areas of San Diego County, Orange County, LA County, Riverside County, San Fernando Valley & Southern parts of San Bernardino County. Delivery Area excludes: rural areas, and high altitude areas and areas farther than 125 miles from Vista, CA and is at the discretion of the Sales Manager. Shipping will be charged on orders below $350. Orders are shipped FOB Vista, CA and shipping/freight costs paid by AGTG andchanged to the customer by including it in the sales invoice. Customers who are outside the SCC delivery area should refer to AGTG standard freight & shipping policy. Customer of record is responsible to pay all shipping charges. Special shipping requests must be addressed with AGTG management,approved and placed in writing for any special arrangements. AGTG reserves the right to review and make changes to its freight / shipping policy without notice and,can deny free delivery using AGTG Delivery Service if customer location is deemed out of the way or in a remote area.